How long do the Flowers last and how to prolong their life? 

Since Flowers are perishable items with sensitivity to temperature, moisture, and light. We cannot guarantee how long fresh flowers will last as they no longer live in the soil when delivered to you. However, with proper care, you can make a significant difference in their lifespan.

Kindly follow these instructions toto prolong the life of the flowers: 

• Place your flowers arrangement indoors, away from any direct sunlight, heating or cooling vents. 
• Please don’t place them directly under ceiling fans, on top of televisions or radiators. 
• Keep the arrangement in a cool spot (18 to 20 degrees Celsius).
• For Basket Arrangements Add a 1/2 cup of water (tea cup) every 2 days  into the base of the planter. If needed, re-cut the stems then place back into the water absorbed foam.
• Remove fading blooms and foliage. Some flowers last longer than others. To keep your entire arrangement looking fresh, simply pluck fading flowers off the stem.

Will the arrangements look exactly the same as on the website? 

A 100% replication can't be guaranteed as we deal with fresh flowers and seasonal availability. However, we do our outmost best to maintain the overall esthetics of the arrangements very similar to the ones featured on this website.

Please be advised that substitutions may need to be made based on season availability of flowers or other unforeseen or uncontrollable circumstances outside of our control. 

If we are out of a specific flower, our designer may substitute it with a similar flower of an equal or greater value that is similar to the color featured on the website to complete the floral arrangement.

Having said that, we have the most talented designers on our team who professionally recreate designs based on their creative interpretation. 

Is it possible to request a specific delivery time? 

We will arrange to accommodate a delivery time as per your request. However, because of multiple variables, including the traffic conditions in Vancouver, we CAN'T NOT GUARANTEE deliveries at a specific time.

However, you can request a delivery time frame either by emailing us or by indicating the specific time at the checkout note section. We will do our very best to deliver the arrangement within your preferred time frame.

In addition, you are always welcome to call in and one of our team members can handle your request personally. Holiday, rush orders, and deliveries during peak business traffic may encounter some delays, please allow some flexibility or extra advanced time to ensure delivery on schedule.